Cancellation & Refund Policy

Last updated: 3 November 2026

No statutory right of withdrawal. Real-Cyprus CRM is sold to businesses only. A statutory consumer right of withdrawal therefore does not apply.

Start month for new customers. A company taking out a paid plan for the first time is billed monthly for its first month and may cancel by e-mail to stefan@real-cyprus.com with effect from the end of that month. From the second month the plan runs on the chosen billing period. Price guarantee: the plan price agreed at signature remains unchanged for 12 months. There is no further money-back guarantee.

Cancellation. Subscriptions can be cancelled at any time with effect from the end of the current billing period. Access continues until then. There are no pro-rata refunds for partial periods.

Duplicate or incorrect charges are refunded in full once identified.

Plan changes. An upgrade takes effect immediately and the difference is charged pro rata. A downgrade takes effect from the next billing period.

Refund process. Refunds are made to the card or account used for payment, normally within 10 bank business days of confirmation. The time until the credit appears depends on the card-issuing bank. We do not cover exchange rate differences for cards in other currencies.

Refund contact: stefan@real-cyprus.com · +90 533 820 01 19