Delivery Policy

Last updated: 12 September 2026

Last updated: 21 October 2026

Type of delivery. Real-Cyprus CRM is online software only. No physical goods are shipped and no shipping costs apply.

Provisioning. After successful payment the Customer's workspace is activated immediately, at the latest within 24 hours. Access details or confirmation are sent to the e-mail address given with the order.

Moving from the demo. If the Customer used the demo, a new clean workspace is created; settings and invited colleagues are carried over, sample data is not.

Setup and data import. Optional setup or import services are agreed separately and scheduled individually.

Setup and data import. The optional start package (data import, setup and two hours of training) and the website packages are one-off services; they are agreed with the order and scheduled individually.

Requirements. An up-to-date web browser and an internet connection. Supported browsers: current versions of Chrome, Edge, Safari and Firefox.

Delivery area. Worldwide, except countries and persons subject to sanctions of the EU, the United Kingdom or the United Nations.

Activation problems: stefan@real-cyprus.com · +90 533 820 01 19